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High-Maintenance Employees [electronic resource] : Why Your Best People Will Also Be Your Most Difficult...and What You Can Do about It

Leviss, Katherine Graham2005

Summary

Every day, managers find themselves wondering what to do about Joe. That is, "Joe is a brilliant employee, a visionary. But no one can work with him because he's so unapproachable." What do they do?High-Maintenance Employees is the first book to give managers detailed guidance on how to get the best out of high-maintenance high-performers--visionary employees who are difficult to keep on track. Kathi Graham-Leviss has spent the last 20 years coaching companies on how to improve their results, and realized that the No. 1 problem facing companies was how to manage these essential employees.High-Maintenance Employees takes the reader on a step-by-step process that includes:--Identifying and appreciating high-maintenance high-performers--Understanding their behavior--Creating the best work environment--Rewarding and leading high-maintenance high-performers--Integrating them into teams