Dealing with difficult people : fast, effective strategies for handling problem people
Lilley, Roy C.2019
Book
Packed with tips and warnings of potential hazards, this text is suitable for managers or anyone who has to deal with difficult colleagues or the public. It well help you to enjoy difficult people, unlock them, influence them and improve their performance.
| Location | Collection | Call number | Status/Desc |
|---|---|---|---|
| Edgeley Library | Adult non-fiction paperback | 658.3145 LIL | Onloan - Due: 21 Nov 2025 |
Main title:
Author:
Lilley, Roy C., author
Edition:
Fourth edition.
Imprint:
London : KoganPage, 2019.
Collation:
viii, 160 pages : illustrations (black and white) ; 22 cm.
Series title:
Notes:
Previous edition: 2016.Includes bibliographical references.
Audience:
Specialized.
ISBN:
9780749486419 (pbk)
Dewey class:
658.3145658.3145 LIL658.3145LIL658.314
Language:
English
BRN:
2810981